Periodic CPC Module 2 | 7 Hours
Explanation of the consequences, including loss of business, reduction of O – Licence, for antisocial / dangerous activities whilst at work
Explanation of the common causes of road aggression incidents
Advice on avoiding public conflict
Explanation of the criminal prosecutions and consequences of conflict
Explanation of how gestures can lead to serious situations
Explanation of how stickers, slogans or flags can lead to serious situations
Explanation and demonstration on defusing conflict situations
Explanation of the necessity to promote a good image to your customer
Vehicle condition and appearance
Driver alertness, dress and presentation
Compliance with all regulations
Professional persona
Explanation of the necessity to comply fully with site, customer and company policies and rules
Explanation of the rules on smoking in the workplace
Compliance with drug and alcohol policies
Explanation of the first aid at work rules
General fear of first aid
Recovery Position Explanation of the cardio
Dealing with wounds Minor bleeds First Aid Kit
Shock – caused by blood loss or bleeding Generally encountered injuries
Burns / Scalds
Generally encountered injuries and / or conditions
Breaks / Fractures / Dislocation
Generally encountered injuries
Eye Injuries
This is a virtual classroom. You will need a computer with internet access, a webcam and a microphone in order to join this course.